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HELP & ADVICE

Cool room hire FAQs

Everything you need to know before arranging a mobile cool room or freezer.

YOUR QUESTIONS, ANSWERED

Mobile cool room hire FAQs

Practical answers about delivery, power, hire periods, security and payment. Bluebox will confirm your specific booking details in its quote.

Can I collect the cool room myself?

Bluebox delivers and collects its cool rooms because of their size and weight. A delivery and pickup fee may apply.

Where in Melbourne can you deliver?

Enquire for Melbourne CBD, inner-city event venues and suburbs across the north, east, south-east and west. Send your exact address so Bluebox can confirm availability, access and the delivery and pickup charge.

What power does a cool room need?

Hire cool rooms plug into a 240 V outlet. Bluebox supplies a 10 A extension lead and says units are tested and tagged with safety switches. If you need more than one unit, discuss separate power circuits. Ask about a generator if your site has no power.

How much space do I need?

Allow room for the trailer itself and access to deliver, place and collect it. Tell us about height limits, gateways, garages or carports so we can check the available unit dimensions.

When will the cool room arrive and be collected?

Bluebox aims to deliver before an event where scheduling allows. Weekend hire usually covers Saturday and Sunday, with collection generally on Monday. Specific delivery or collection times, and a requested Sunday pickup, may incur an extra charge. Timing is normally confirmed closer to delivery.

What is the minimum hire period?

The minimum hire period is two days.

Can I hire for a longer period?

Yes. Bluebox can arrange longer hires and discuss a rate for the proposed period.

Can I lock the cool room?

You can use your own padlock and key on the door. Keep the unit in a secure location and follow the security instructions provided with the hire.

Do I need to clean it before collection?

Remove your contents and clean spills before collection. Bluebox washes and sanitises units between hires; a cleaning fee may apply if a unit is returned dirty.

How can I pay?

The live hire information lists cash, Visa, Mastercard and EFT. Payment is required before delivery. Confirm the payment arrangements with your quote.

LET’S PLAN YOUR SETUP

Still have a question?

Send your dates, location and requirements and we can help you plan the hire.